Return Policy?

PAYMENT METHODS
Credit Cards - We accept all major credit cards (American Express, Visa, MasterCard, Discover) that are backed by a U.S. bank.  

Checks - We also accept checks and money orders.  
• Make Checks/Money Orders out to Worldwide Surgical Equipment, Inc.
• Mail check to:
2165 East 21 Street  
Brooklyn, NY 11229
• Include Shipping Address (No P.O. Boxes) and Model # (i.e. SPO 5500) and a Phone Number
• Please Note:  Product will ship when check clears

RETURN POLICY
If you are not completely satisfied with your merchandise, you may return it for a refund within 20 days from the date of delivery.  Shipping Charges are not refundable.
Returns will not be accepted after 20 days.  
Please call Worldwide Surgical at 1-877-605-6005 to obtain a RMA number and have your Order/Invoice number available when you call.  We will e-mail your Return Authorization Authorization.  Please include it with returned product.

Returns with no RMA number will be refused!

Returned merchandise must be sent back in a box (padded envelopes will be refused) with original product packaging, parts and accessories in the same salable condition it was received in or the package will be refused.  

o  Breast Pumps are personal care items. Due to the hygienic reasons breast pumps can not be returned once opened.
o Finger Pulse Oximeters may not be returned once opened and used due to the hygienic reasons.  If product is defective or becomes defective within the specified Manufacturer's warranty period you must contact the manufacturer.

o   Return authorization must be obtained prior to a return.
o   All returned items must be received in resalable condition with all its original contents in none used condition.  
o   Unauthorized returns will be refused and unaccredited.  
o   Shipping fees are not refundable.
o  $20.00 will be deducted for  all orders up to $349.99 with Free Shipping Offers.
Additional fees will apply for orders $350.00 & Up.
Refunds are issued in the original form of payment within 48 business hours.

Software purchases are final and cannot be returned.  

If product is defective or becomes defective within the specified Manufacturer's warranty period you must contact the manufacturer.
NONIN                  1-800-356-8874
Medair AB            1-877-577-2638
BCI                       1-800-558-2345    
SPO Medical        1-800-548-6705
GE Healthcare      1-800-558-7044
MINDRAY              1-800-656-9088

Shipping/Returns Address:
2165 East 21 Street
Brooklyn, NY 11229

SHIPPING
Worldwide Surgical  Equipment

Orders $89.00 + are shipped via UPS Ground /USPS Priority Ground Shipping ( Free Shipping Aplies to 48 US States ). Excludes Oversized Items.
Shipping Price quotes may be obtained by calling (877)605-6005 or email us worldsurgi@earthlink.net.  

No shipping Saturday or Sunday.  Payments received after 1 pm Eastern Time  will be shipped out on the following business day.  UPS will not ship to a P.O. Box.   UPS tracking number will be emailed to you after item is shipped.  

Please Note:  UPS tracking number will be emailed under the name QuantumView.  The email will include the UPS tracking number and the estimated delivery date.