Worldwide Surgical Equipment
Your Healthcare Equipment & Breastfeeding Specialty Store


Contact us

Worldwide Surgical Equipment
Your Healthcare Equipment & Breastfeeding Specialty Store

Worldwide Surgical Eq
2165 East 21 Street ( Between Ave. T & U)
One Block off Ocean Avenue
Brooklyn, NY 11229
(718) 648-8130
Outside of NY (877)605-6005

Business Hours:
M-W 10am - 6pm
Th 10am - 7pm
Fri 10am - 6pm
Weekends ( Closed ) By Appointment Only



PAYMENT METHODS:

Credit Cards - We accept all major credit cards (American Express, Visa, MasterCard, Discover) that are backed by a U.S. bank.

Checks - We also accept checks and money orders.

Make Checks/Money Orders out to Worldwide Surgical Equipment, Inc.

Mail check to:

2165 East 21 Street

Brooklyn, NY 11229

Include Shipping Address (No P.O. Boxes) and Model # (i.e. SPO 5500) and a Phone Number

Please Note: Product will ship when check clears

RETURN POLICY

If you are not completely satisfied with your merchandise, you may return it for a refund within 20 days from the date of delivery. Shipping Charges are not refundable.

Returns will not be accepted after 30 days.

Please call Worldwide Surgical at 1-877-605-6005 to obtain a RMA number and have your Order/Invoice number available when you call. We will e-mail your Return Authorization Authorization.Please include it with returned product.

Returns with no RMA number will be refused!

Returned merchandise must be sent back in a box (padded envelopes will be refused) with original product packaging, parts and accessories in the same salable condition it was received in or the package will be refused.

o Breast Pumps are personal care items. Due to the hygienic reasons breast pumps can not be returned once opened.Medela Products are not available for sale to resellers.We have a right to refuse sale to individuals suspected in reselling Medela products. Frequent reordering of Medela Pump In Style or Freestyle Breastpumps is prohibited.

o Finger Pulse Oximeters may not be returned once opened and used due to the hygienic reasons.

o Return authorization must be obtained prior to a return.

o All returned items must be received in resalable condition with all its original contents in none used condition.

o Unauthorized returns will be refused and unaccredited.

o Shipping fees are not refundable.

o $20.00 will be deducted for all orders up to $350.00 with Free Shipping Offers. 15% Restocking Fee will apply for orders $350.00 & Up.

Refunds are issued in the original form of payment within 48 business hours.

Software purchases are final and cannot be returned.

If product is defective or becomes defective within the specified Manufacturer's warranty period you must contact the manufacturer.

NONIN 1-800-356-8874

Medair AB 1-877-577-2638

BCI 1-800-558-2345

SPO Medical 1-800-548-6705

GE Healthcare 1-800-558-7044

MINDRAY 1-800-656-9088

Shipping/Returns Address:

2165 East 21 Street

Brooklyn, NY 11229

SHIPPING

Worldwide Surgical Equipment

Orders $89.00 + are shipped via UPS Ground /USPS Priority Ground Shipping ( Free Shipping Aplies to 48 US States ). Excludes Oversized Items and Rental Items.

Shipping Price quotes may be obtained by calling (877)605-6005 or email us worldsurgi@earthlink.net.

No shipping Saturday or Sunday. Payments received after 1 pm Eastern Time will be ship

Please Note:

UPS tracking number will be emailed under the name QuantumView. The email will include the UPS tracking number and the estimated delivery date.

Rental Customers renting a Hospital-Grade Breast Pumps or Baby Scales.
Rental fees will be renewed based on the rental agreement package originally chosen. Prepaid packages must be arranged by the due back date. We do not offer automatic renewals for 3 or 5 months prepaid packages. Prepayment packages must be made prior to the return date. Customers who wish to extend their discount prepaid packages must make their prepayment arrangements prior to a return date. Your credit card recipt will be mailed or e-mailed to you.
Worldwide Surgical will renew your rental for the minimum of one month using billing information on file.

Rental customers have 24 hours to notify rental station of their decision to pay for 3 or 5 month rental package.